What is a cooling off period?

Understand what the cooling-off period is and how long it lasts.

The cooling-off period is a mandatory, energy industry regulation that gives you 10 days after signing up with us to change your mind. If you decide not to proceed with your transfer to Mojo Power, you can cancel through your MyMojo account or by emailing us at hello@mojopower.com.

If you decide to cancel during your cooling off period, we would really appreciate the opportunity to understand your reasons for not proceeding. Your opinion matters to us and hearing your thoughts drives us to improve our business.